40. Delivery of damaged registered article of the letter and parcel mail. – When a
registered articles of the letter mail or a parcel is received in the office of delivery in a damaged
condition, a notice will be sent by the postmaster of that office to the addressee requesting him to
attend the post office within seven days in the case of inland articles and fifteen days in the case of
foreign article to take delivery of it either personally or through an agent. This notice will have to
be produced at the Post Office before delivery is effected and if presented by an agent his name
should be entered on the form before it leaves the addressee’s custody.(Source:http://www.indiapost.gov.in/PO_Guide_Part-1.pdf)