DELIVERY
35. Definition. – The delivery of a postal article at the house or office of the addressee or
to addressee or his servant or agent or other person considered to be authorized to receive the
article according to the usual manner of delivering postal articles to the addressee is deemed to be
delivered to the addressee under the Post Office Act.
36. Delivery of registered articles – No registered articles of any kind will be delivered to
the addressee unless and until he or his agent authorized in writing has signed a receipt for it, in the
prescribed form which will be presented to him for signature by the postman who delivers the
registered article.37. Refusal of registered articles presented for delivery – If the addressee, while
refusing to take delivery on presentation of the registered article to him, makes an application in
writing to the post office of delivery for the detention of the article or if the addressee is not found
at the address given on the article, the article shall be detained in the post office for a period not
exceeding 7 days from the date of its presentation to the addressee or from the date it is last sent
out for delivery as the case may be. If the addressee fails to take delivery of the article from the
post office within the said period of seven days, the article will be returned to the office of posting
for delivery to the sender. The remark ‘Refused’ will be recorded on the article if the addressee
fails to take delivery after requesting for detention.
NOTE - The expression ‘office of posting’ means the delivery post office which serves the address of the sender.
38. Special procedure for delivering registered articles to firms etc. – Registered
articles for delivery to Firms, etc., which normally receive a large number of registered articles, are
entered in a special list in duplicate which is presented along with the articles acknowledgement
forms etc., to the addressee who will be required to sign the upper copy in token of receipt of the
lower copy of the list along with all the articles and return the signed acknowledgements. No
individual receipts will be prepared for the articles entered in the special list. Articles on which
any charges are to be recovered will not be entered in the special list.
(Source:http://www.indiapost.gov.in/PO_Guide_Part-1.pdf)