Business domain of the Post Office
The modern Post Office are working in addition to regular work as banking and finance company,logistic solution provider , BPO for mailing solution,service of Passport and utility bills etc.On many services they are paying service tax to the nation.
Any person with entreprenual zeal can easily succed in the Postal business. The location of Post-Office and business activity of surrounding population is the key to success.
Use of technology for better service and customer satisfaction
With the use of RFID technolgy for tracking Parcel and mails, use of ATM for money transfer, point of sale terminal for daily business activity of the Post-Office, printer and photocopier for printing and copying solution, use of CRM software for better customer service.
The ambience of the Post-office can be designed in such a way that visiting Post-office become a pleasant experienc.
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